Frequently Asked Questions
Everything you need to know about your Minnie Rose experience.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that items marked as Final Sale are not eligible for return or exchange.
How should I care for my cashmere garments?
To maintain the luxury of your Minnie Rose cashmere, we recommend professional dry cleaning or careful hand washing in cold water with a mild detergent. Always lay flat to dry and never wring the fabric.
When will my order ship?
Orders are typically processed and shipped within 1-2 business days. Once your order is on its way, you will receive a confirmation email with a tracking number to monitor your delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I know which size to choose?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed, comfortable silhouette.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay for your convenience.